As health systems struggle to retain patients and staff, finding digitally sophisticated and easy-to-use solutions to improve patient and provider experiences is crucial to future success. This whitepaper will discuss: Statistics on the U.S. health systems' market adoption of online scheduling and AI virtual assistants in 2023, the challenges & shortcomings of traditional triage, opportunities for improving access and care routing, top considerations when vetting digital triage vendors, and a comprehensive RFP template for sourcing digital triage solutions. Download the full report to learn more about technologies that the top U.S. health systems and hospitals are adopting to meet patients where they are, provide convenient access to quality care, and lessen staff workload.